Sunday, January 23, 2011

Career Move! From Shelf Filler to Manager

Are you in a dead end job? Are you fed up with low pay and long hours? Are you bored and want to do something more interesting? Do you want to be the person telling others what to do rather than being the one taking orders?

You can make it happen! if you are determined enough.

Consider the two alternatives, which one works for you?

Arrives late for work on a regular basis, usually chewing gum. Looks untidy, hair unkempt, nail varnish peeling and skirt very short. Only smiles and laughs loudly with her mates. Speaks to customers as little as possible. When asked if there is a top in another size. Answers “I don’t know” or “if it isn’t there we haven’t got any”

Shows no interest on what needs to be done. Makes excuses to skive off when ever possible.

Does just enough to get by. Never takes the initiative. Walks past difficulties, doesn’t see them or want to see them. A jar has broken leaving glass and jam all over the floor.

Is uncooperative or moody and sometimes both. Constantly complains that things aren’t right, its not fair, out of order!

Boss sees no potential so takes little interest in her development. Job remains dead end, she gives little and gets no job satisfaction in return. Can’t wait to leave.

What lies ahead…..another dead end job

Arrives on time, looking neat and tidy, ready for the days work. Knows the company policies about dress code and behaviour and follows them. Is always polite, friendly and professional.

Makes customers feel valued, is helpful and tries to sort out any problems. “I’ll show you where they are” “ They are out of stock but I can order one for you”, I’ll go and find out if we have any”

Is interested in how things operate. Asks relevant questions. Takes on her fair share of the work, offers to help others when it is appropriate. Takes a pride in doing things well.

Anticipates things, takes appropriate action. Thinks abut health and safety so blocks off the area and clears it up or reports it to the appropriate person.

Comes across as pleasant and professional even when having personal problems. If there is a problem, she goes to the right person, explains the difficulty and offers a suggestion about how the problem might be solved.

Goes to see the manager, expresses an interest in developing a career in the company. Asks for the opportunity for training. Takes each opportunity and makes the most of it.

Manager sees the potential invites her to join the trainee manager scheme.
Undertakes on the job training and rises through the ranks.

Manages her own store.


What do you want out of life?

Opportunities are what you make them. You have to take responsibility for your present and your future. Think about how you behave and how others see you.

If you don’t like your present job think about what you really want out of life. The choice is yours!

Saturday, April 18, 2009

Working ON Your Business Instead of Just Working IN Your Business

Working ON Your Business Instead of Just Working IN Your Business



Have you ever wondered why some businesses never seem to be able to grow, no matter how much effort the owner puts into it?


At the same time, I am sure you have also seen many examples of entrepreneurs who started small and ending up building hundreds of outlets/ offices in so many countries, returning millions of dollars in sales every year.

The difference lies in the kind of work the entrepreneur is focused on. The biggest mistake that entrepreneurs make is to focus all of their time working IN the business and not enough time working ON the business.


Working IN the business involves doing the tactical work necessary for the business to operate day to day. This work is usually the urgent stuff that must be done immediately to keep the business running.


It involves selling the product, making the product/providing the service, delivering the service or product, administration and accounting.

On the other hand, working ON the business involves the strategic work of creating a successful business system and then replicating this system by opening up multiple branches/outlets.


The entrepreneur knows that once the business system is created, anyone can be hired to work in the system to produce the same level of service/product quality in any subsequent branch/outlet - and that is to generate profits and income.


Is it by accident that every McDonald's server will greet you with a warm smile and a "Welcome to McDonald's" everywhere in the world?

No, it is because Ray Kroc created a system of standards where every server in every one of their 200,000 restaurants will deliver the exact same greeting.


The Lesson here is that if you don't plan to focus on the strategic work of building your business system, you will find yourself being consumed with day-to-day tactical work and that will keep your business forever small, and dependent on you.






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